Our Staff and Consultants

Meet the Team

Learn more about our in-house experts in Business Consultancy, Management Systems and Auditing.

Katrina McLeod - General Manager - JLB ISO Consultancy
Katrina McLeod
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General Manager

Katrina has 25 years of experience with JLB and is our long-standing right arm. As General Manager, Katrina oversees all operational activities, ensuring the smooth running and efficiency of the business.

Dan Hadley - ISO Management Systems Consultant
Dan Hadley
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Senior Management Consultant

Dan joined JLB with extensive experience of corporate consultation for business development and sales leadership. Dan provides expert consultation to clients for quality management systems, business improvement, business change, safety management, integrated management, and environmental management systems.

Peter Lauer - ISO Management Systems Consultant
Peter Lauer
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General Consultant (Adelaide)

Dr. Peter Lauer joined JLB as an experienced consultant with considerable and demonstrated industry experience. Peter is a consulting professional, skilled in Sustainable Development, Sustainability, Water Quality, Strategic Planning, the Australian Seafood Industry and Biodiversity.

Carolin Arndt -  - ISO Management Systems Consultant
Carolin Arndt
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General Consultant (Adelaide)

Carolin joined JLB as a highly experienced consultant with considerable expertise within the Food Safety Industry. Carolin assists clients with the implementation of Management Systems right through to the certification stage and provides ongoing maintenance and internal auditing of Management Systems.

Graham Zerbe  - ISO Management Systems Consultant
Graham Zerbe
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General Consultant (Adelaide)

Graham specialises as a Food Safety Consultant with a strong food background and many years of hands on experience from within the meat industry. Graham assists clients with the implementation and maintenance of management systems.

Daniel Collingwood  - ISO Management Systems Consultant
Daniel Collingwood
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General Consultant

Daniel Collingwood has been working in the specialised areas of Labour Hire, Aviation, Health and Manufacturing industries over the last 20 years. His skills include Coaching, Quality Management, Occupational Health, Safety Management Systems and compliance. With a Graduate Diploma in OHS from the University of South Australia, his passion is to see businesses reach their full potential through quality, leading to a safe environment for all.

Megan Hawley - Customer Service Manager - JLB ISO Consultancy
Megan Hawley
Customer Service Manager

Megan joined JLB with a strong customer service background and a wealth of experience in international relations. Megan’s primary focus is maintaining excellent customer relations. Megan also ensures the smooth running of our management system software JLB Track and our international training operations.

Carmel Ball - Client Manager - JLB ISO Consultancy
Carmel Ball
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Client Manager

Carmel was awarded the prestigious Women in Seafood, Honour Roll and was the winner of the NT Rural Women of the Year. As the proprietor of a multi-award-winning Seafood Wholesale and Retail business that supplied Coles, Woolworths and Compass, Carmel has extensive knowledge of the Food Safety and ISO System Applications. Carmel is responsible for our client and consultant liaison.

Erika Joaquim - Marketing Specialist - JLB ISO Consultancy
Erika Joaquim
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Marketing Specialist

Erika comes from a strong marketing background having previously worked across the globe. Erika identifies market opportunities and specialises in creating Social Media content as well as incorporating advanced SEO Analysis.

Jordan Cross - JLB Tack ISO Compliance Software Consultant
Jordan Cross
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JLB Track Consultant

Jordan Cross joined JLB with vast experience in Sales, Retail and Customer Service. Jordan is an experienced and extremely professional Sales Consultant. He is dedicated to providing quality customer service and prides himself on going above and beyond for all our clients. Jordan is a highly motivated and passionate team player who constantly strives to meet his full potential.

Amy Hollister  - JLB Tack ISO Compliance Software Consultant
Amy Hollister
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JLB Track Consultant

Amy Hollister joined JLB with a passion for management systems, continual improvement and client satisfaction. Amy has experience as a Management Representative and External Auditor and has been working in the security, construction and telecommunications industries for over 20 years. Amy supports our clients with all their JLB Track requirements.

Rhys Manning  - JLB Tack ISO Compliance Software Consultant
Rhys Manning
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JLB Track Consultant

Rhys Manning has a strong background within the finance and construction sectors. He dedicated 10 years of his career working within his family’s businesses to help them grow. Rhys is a highly motivated individual who is dedicated to the customer experience and always delivers the best outcomes for his clients.

Louise Bates - Financial Controller - JLB Management Systems
Louise Bates
Financial Controller

Louise joined the company in 1998, bringing with her a wealth of experience in administration and financial management. Louise is responsible for the coordination of the financial accounts for the Bates Group of Companies.

Kerry Smolarek - Accounts Assistant - JLB Management System Consultants
Kerry Smolarek
Accounts Assistant

Kerry assists our Financial Controller with the accounts and travel arrangements for the Bates Group of Companies. Kerry also maintains the compliance section of our management systems software, JLB Track - Quality House Watch.