Our Staff and Consultants

Meet the Team

Learn more about our in-house experts in Business Consultancy, Management Systems and Auditing.

Katrina McLeod - General Manager - JLB ISO Consultancy
Katrina McLeod
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General Manager

Katrina has 25 years of experience with JLB and is our long-standing right arm. As General Manager, Katrina oversees all operational activities, ensuring the smooth running and efficiency of the business.

Peter Lauer - ISO Management Systems Consultant
Peter Lauer
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General Consultant (Adelaide)

Dr. Peter Lauer joined JLB as an experienced consultant with considerable and demonstrated industry experience. Peter is a consulting professional, skilled in Sustainable Development, Sustainability, Water Quality, Strategic Planning, the Australian Seafood Industry and Biodiversity. In 2022, Peter was awarded Certified Management Consultant Certification by the IMC Australia, putting him in the top 1% of professional management consultants globally.

Amy
Amy Hollister
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General Consultant (Adelaide)

Amy Hollister joined JLB with a passion for management systems, continual improvement and client satisfaction. Amy has experience as a Consultant, Management Representative and External Auditor and has been working in the security, construction and telecommunications industries for over 20 years.

Carmel Ball - Client Manager - JLB ISO Consultancy
Carmel Ball
LinkedIn Profile
Client Manager & General Consultant

Carmel was awarded the prestigious Women in Seafood, Honour Roll and was the winner of the NT Rural Women of the Year. As the proprietor of a multi-award-winning Seafood Wholesale and Retail business that supplied Coles, Woolworths and Compass, Carmel has extensive knowledge of the Food Safety and ISO System Applications. Carmel is responsible for our client and consultant liaison.

Lauren
Lauren Gray
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Quality House Coordinator

Lauren joins JLB as our Quality House Coordinator and assists our General Manager to ensure the smooth running of Quality House. With a passion for excellent customer service and great organisational skills, Lauren is responsible for the administrative and office support for JLB, in addition to coordinating JLB’s Training Operations and being the main contact for JLB Track.

Dan Hadley - ISO Management Systems Consultant
Dan Hadley
LinkedIn Profile
Associate Consultant

Dan is a seasoned Certified Management Consultant that partners with JLB on high-level client project work. With extensive experience in corporate consultation and strategic growth Dan provides expert consultation to clients for quality management systems, business improvement, change management as well as safety/environmental management systems. Dan is a licenced reseller of JLB Track software and engages with consultants across the industry in Adelaide as an active member of the Institute of Management Consultants (IMC).

Graham Zerbe  - ISO Management Systems Consultant
Graham Zerbe
LinkedIn Profile
General Consultant (Adelaide)

Graham specialises as a Food Safety Consultant with a strong food background and many years of hands on experience from within the meat industry. Graham assists clients with the implementation and maintenance of management systems.

Daniel Collingwood  - ISO Management Systems Consultant
Daniel Collingwood
LinkedIn Profile
General Consultant

Daniel Collingwood has been working in the specialised areas of Labour Hire, Aviation, Health and Manufacturing industries over the last 20 years. His skills include Coaching, Quality Management, Environmental Management, Occupational Health &Safety Management and Aerospace Management Systems and compliance. With a Graduate Diploma in OHS from the University of South Australia, his passion is to see businesses reach their full potential through quality, leading to a safe environment for all.

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Claire Joy
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General Consultant

Claire Joy partners with JLB, offering a diverse background in Quality Management across various sectors, including dairy, cosmetics manufacturing, and pharmaceutical testing. Her expertise also extends to the production of natural health products, including herbal remedies and specialty food products such as Manuka honey and its derivatives. With extensive experience managing large operational teams, Claire’s approach combines practical application with strategic oversight. She consults across various industries, focusing on compliance and regulatory adherence. Committed to simplicity and effective leadership, Claire focuses on creating environments conducive to continual improvement. With a strong commitment to training and coaching, Claire is passionate about empowering organisations to enhance their quality practices and achieve excellence.

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Claud Freeman
LinkedIn Profile
General Consultant

Claud Freeman has been working in the aviation industry for the past 45 years, with a focus on aircraft and aeronautical product engineering and maintenance. His skills include asset management, quality, safety and environmental management systems as well as general management and associated systems coaching, troubleshooting and business improvement.

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Peter Higham
LinkedIn Profile
General Consultant

With close to three decades of experience in commercial cookery and a profound expertise in quality, environmental, safety, and food safety management systems, Peter is a distinguished consultant at JLB. As a Lead Certification Auditor for ISO 9001, ISO 14000, ISO 45001, ISO 22000, and HACCP, along with being an experienced auditor in ISO 10002, ISO 22716, ISO 20400, and the HR Code:2019, Peter brings unparalleled knowledge to the team. Peter's extensive background spans various industries, including hospitality and catering, building and construction, engineering, corrective services, manufacturing, security, labor hire, and mining camp services. His career includes management roles in diverse areas such as venues of mass gathering, hospitality and catering, asset management, procurement, and human resources. Peter's expertise in a wide range of ISO standards ensures that clients benefit from comprehensive and integrated management systems. A passionate advocate for management systems, Peter is dedicated to helping businesses enhance their operations and achieve certification success. His expertise in consultancy and certification auditing makes him an invaluable asset to clients seeking to improve their management systems.