Our Staff and Consultants

Katrina has 25 years of experience with JLB and is our long-standing right arm. As General Manager, Katrina oversees all operational activities, ensuring the smooth running and efficiency of the business.

Dr. Peter Lauer joined JLB as an experienced consultant with considerable and demonstrated industry experience. Peter is a consulting professional, skilled in Sustainable Development, Sustainability, Water Quality, Strategic Planning, the Australian Seafood Industry and Biodiversity. In 2022, Peter was awarded Certified Management Consultant Certification by the IMC Australia, putting him in the top 1% of professional management consultants globally.

Amy Hollister joined JLB with a passion for management systems, continual improvement and client satisfaction. Amy has experience as a Consultant, Management Representative and External Auditor and has been working in the security, construction and telecommunications industries for over 20 years.

Carmel was awarded the prestigious Women in Seafood, Honour Roll and was the winner of the NT Rural Women of the Year. As the proprietor of a multi-award-winning Seafood Wholesale and Retail business that supplied Coles, Woolworths and Compass, Carmel has extensive knowledge of the Food Safety and ISO System Applications. Carmel is responsible for our client and consultant liaison.

Lauren oversees all aspects of our Training Sector in Australia and our multiple JLB Training Partnerships throughout the world. Working closely with our General Manager, Lauren assists with marketing, promotional activities and business development whilst also being the main point of contact for our management systems software tool, JLB Track. Lauren is passionate about fostering great relationships with our clients, driving growth and identifying new opportunities for the organisation.

Dan is a seasoned Certified Management Consultant that partners with JLB on high-level client project work. With extensive experience in corporate consultation and strategic growth Dan provides expert consultation to clients for quality management systems, business improvement, change management as well as safety/environmental management systems. Dan is a licenced reseller of JLB Track software and engages with consultants across the industry in Adelaide as an active member of the Institute of Management Consultants (IMC).

Graham specialises as a Food Safety Consultant with a strong food background and many years of hands on experience from within the meat industry. Graham assists clients with the implementation and maintenance of management systems.

Daniel Collingwood has been working in the specialised areas of Labour Hire, Aviation, Health and Manufacturing industries over the last 20 years. His skills include Coaching, Quality Management, Environmental Management, Occupational Health &Safety Management and Aerospace Management Systems and compliance. With a Graduate Diploma in OHS from the University of South Australia, his passion is to see businesses reach their full potential through quality, leading to a safe environment for all.

Claire Joy partners with JLB, bringing over 16 years of hands-on experience in Quality Management, auditing, and compliance across industries including aerospace, food, manufacturing, and pharmaceuticals. Claire specialises in simplifying complex systems and making compliance practical and achievable for businesses of all sizes. With a strong focus on regulatory adherence and risk-based thinking, Claire helps organisations develop, refine, and integrate management systems that not only meet certification requirements but also improve overall business performance. Claire has worked with organisations ranging from small businesses to large-scale manufacturers, guiding them through audits, system implementation, and continual improvement initiatives. Beyond consulting, Claire is passionate about training and coaching, equipping teams with the skills and confidence to manage quality effectively. Claire believes quality should be a tool for success, not just a compliance exercise, and takes a no-nonsense, people-first approach to helping businesses embed strong, sustainable practices.

Claud Freeman has been working in the aviation industry for the past 45 years, with a focus on aircraft and aeronautical product engineering and maintenance. His skills include asset management, quality, safety and environmental management systems as well as general management and associated systems coaching, troubleshooting and business improvement.

With close to three decades of experience in commercial cookery and a profound expertise in quality, environmental, safety, and food safety management systems, Peter is a distinguished consultant at JLB. As a Lead Certification Auditor for ISO 9001, ISO 14000, ISO 45001, ISO 22000, and HACCP, along with being an experienced auditor in ISO 10002, ISO 22716, ISO 20400, and the HR Code:2019, Peter brings unparalleled knowledge to the team. Peter's extensive background spans various industries, including hospitality and catering, building and construction, engineering, corrective services, manufacturing, security, labor hire, and mining camp services. His career includes management roles in diverse areas such as venues of mass gathering, hospitality and catering, asset management, procurement, and human resources. Peter's expertise in a wide range of ISO standards ensures that clients benefit from comprehensive and integrated management systems. A passionate advocate for management systems, Peter is dedicated to helping businesses enhance their operations and achieve certification success. His expertise in consultancy and certification auditing makes him an invaluable asset to clients seeking to improve their management systems.

Andrew has spent the last 30+ years working in the high-tech, instrumentation manufacturing space in the United States and Australia. Specialising in strategy development Andrew has held corporate Vice President positions in sales, marketing, business development and mergers and acquisitions, repeatability demonstrating an ability to ‘turn around’ poorly performing businesses to deliver significant growth outcomes. As the ex-CEO of an Australian company Andrew understands the challenges associated with running a company and maintaining a focus on quality, safety and the environment whilst navigating the nuances and intricacies of information security. Andrew has an hands-on approach to consulting focusing on execution with a coaching/mentoring style. Andrew is a qualified Lead Auditor in ISO 9001:2015, ISO 45001:2018, ISO 14001:2015 and ISO 27001:2013/2022.